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New Patient Registrations
Looking for a doctor?Please contact the practice and arrange to complete a new patient registration form and health questionnaire.  You will need proof of identity and proof of address with you when you register.

Late Night Clinics
We are pleased to announce that we now hold late night appointments up until 7:30pm every Monday night. Please note that reception is closed to general queries and prescription collections.

Please try to keep your appointment and arrive at the surgery in good time. If you are unable to make your appointment, please tell us as soon as possible so we can offer your appointment to another patient.

Out of Hours
If you need to see a doctor outside normal surgery hours, please telephone the normal practice number – 01274 224 888 – and you will be directed to our emergency on-call doctor service.  Alternatively, you can call 111 for any health queries.

Test results
Please telephone after 2pm for test results.

Do It Online

Click here to access our online services, including prescription ordering.systmonlineopt.jpg

Click here to view our SystmOnline guide

An online service available to everyone

SystmOnline, our one stop shop for online services, brings you and your GP Practice closer together than ever before.

Currently this service allows you to book and cancel appointments, as well as order prescriptions, send us your messages or questions, update your contact details and complete surveys.  SystmOnline is connected directly to your medical records, and it will display an up-to-date list of the regular medications that you take.  This list will automatically show you the dosage of each medication, when it is due for review, when it was last ordered and when it was last issued, making it simple to keep track of your prescriptions every step of the way.

To sign up for SystmOnline, simply fill in and sign our Terms of Use Agreement, which is available at the front desk of the practice, and show us some photographic ID, and we will issue you with a username and password and send you this via post.  Please note that, as we need to see ID before we can issue login details, we are unable to do this online or over the phone.

Click here to download a copy of the Terms of Use Agreement for SystmOnline

GMS / PMS 2015-16 Contractual Requirement for Patient Online Service

As part of the GP contract for 2015-16, GP practices across England are required to offer and promote the facility for patients to view their 'Detailed Coded Medical Record' online by 31st March 2016.  Bowling Hall Medical Practice has now enabled this feature in SystmOnline.

SystmOnline allows registered paitents with a valid log-in to request access to their Detailed Coded Medical Record.  This includes any coded entries in your medical records, including diagnoses, vaccinations, medications, tests and procedures.  It does not include any free text entries, such as consultation notes entered by the doctor.

Please be aware that before granting a person access to their medical records, they must first be checked through by a clinician to ensure that there are no entries which could be considered 'potentially harmful'.  Because of this, it may be up to a maximum of three weeks before access is granted once it has been requested.

There are currently no plans to enable 'Full Clinical Record' access routinely for patients.


Our Old Online Services

The options listed below allow you to use our old online systems for ordering repeat medications and completing surveys.  These are currently still operating, but we will be turning them off at a later date.

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