Complete our patient survey
The practice is currently conducting a detailed patient survey which is based on the National GP Patient Survey. We would be grateful if you could take the time to complete this survey by clicking on the link below;
BHMP Patient Survey
You can find out more about the National GP Patient Survey at www.gp-patient.co.uk.
Bowling Hall Medical Practice Walk in Clinic
Mondays & Thursdays 1.30pm-2.30pm
The Practice has recently introduced a walk-in clinic every week on Monday and Thursday afternoons.
In order to book in to the walk-in clinic you must book in at the front desk between 1:30pm and 2:30pm. No patients will be booked into the walk-in clinic outside of this time.
The Walk in Clinic provides an alternative that guarantees you will be seen that day but you may have to wait a little longer as there are no set appointment times. As there is no limit to the number of people attending the walk in clinic we cannot control waiting times.
For those patients that prefer a fixed appointment time we still offer pre-bookable and same day appointments. You are also able to book these on line which is easier than having to ring and can be done at any time of the day.
Change to Gluten-free (GF) prescribing
NHS Bradford City and NHS Bradford Districts CCGs are responsible for commissioning your healthcare.
CCGs make decisions about local need, including the purchasing and monitoring of services in the area they cover. CCGs have a responsibility to commission safe and effective services that deliver the best affordable care within the resources available.
Following a public consultation, NHS Bradford City and NHS Bradford Districts CCGs have now decided that they can no longer fund the prescribing of gluten-free (GF) foods on prescription. This will come into effect from 1 December 2016 – after this date you will not be able to obtain any gluten free food products on prescription at all.
The NHS spends £25 million a year on prescribing GF food. Locally the NHS will save more than £320,000 which they need to invest into other patient services.
For the past 30 years the NHS has prescribed GF foods to patients who have been diagnosed with coeliac disease. This service started when GF foods were not readily available. GF products are now widely available in supermarkets and are sold at prices which are considerably lower than the NHS is charged when GF products are bought for prescriptions. In fact, the charge to the NHS can be six to ten times the price of a similar product in local shops.
Gluten is naturally present in wheat, rye and barley but it is not essential to your diet and can be replaced by other foods. There are a number of naturally gluten-free sources carbohydrates which are widely available that can be used instead without the need to buy specific gluten free replacement products. Examples include rice, potatoes and flour alternatives such as millet and corn flour. We strongly recommend that you continue to avoid gluten in your diet - more information can be found on the NHS Choices website at http://www.nhs.uk/Conditions/Coeliac-disease/ and at www.coeliac.org.uk
This decision affects all practices in Bradford. If you have any queries or concerns about this change in prescribing, please contact your CCG via: BradfordCCGsPatientSupport@bradford.nhs.uk or write to:
Patient Support Manager
NHS Bradford City and NHS Bradford Districts CCGs
Bowling Old Lane
IMPORTANT INFORMATION – Changes to Repeat Prescription Ordering
From 1st November 2016 CCGs in Bradford have begun a process which may change the way you order your repeat prescriptions. The new scheme means that Pharmacies will no longer be able to order medicines on behalf of patients. Patients will therefore need to order their medications directly from their GP practice. This change will be in place throughout Bradford by 31st January 2017 at the latest.
This decision was made for several reasons. The hope is that this will empower people to have more control and understanding of their medicines. It will also help us to eliminate prescription wastage by allowing people to only order the medicines they need.
Please note that this only affects the way you order your medicines. If your pharmacy currently collects and/or delivers your medicines then this will continue unchanged. If your prescriptions are sent to the pharmacy electronically then this will also continue unchanged.
How you can order your medicines
There are several ways to order your medicines. The most convenient way is to sign up for our online services which allow you to order medications online. We have registration forms available in our reception area which you can fill in whenever is convenient. Please be aware that as our online services link directly to your medical records we do require sight of ID before we register you.
There is also a free App available for Apple and Android from the app store which allows you to access our online services from your phone or tablet. Just search for ‘SystmOnline’ in the app store to install it.
We realise that we have a number of patients who do not have internet access. You can still order your medicines by handing the counterfoil from your prescription into reception, or by posting it to us.
Please be aware that we do not take requests for medication over the telephone. When medicines are requested over the phone mistakes are more likely because of confusion with drug names or their pronunciation. Written or electronic requests allow for records to be matched more accurately.
For those patients who are housebound or who genuinely have difficulty ordering their medicines we are willing to discuss other methods to ensure that you can still order your medications easily. Please call the surgery to discuss this.
If you have any concerns about this change, please raise these with the Bradford CCGs patient support line. Information about how to do this can be found at www.bradforddistrictsccg.nhs.uk/your-services/patient-support-line. You can also contact 01274 237562 or email email@example.com.
Exciting Announcement - Practice Merger - click here
Bowling Hall Medical Practice and Highfield Medical Practice are delighted to announce that from 1st April 2016 we will be combining to form one larger practice across two site.
To find out how this will benefit you, download a detailed leaflet below.
Bowling Hall Medical Practice and Highfield Medical Practice Merger Information Leaflet
Care Quality Commission (CQC) Report - click here
The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. They make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.
Part of the role of CQC involves actively assessing GP Practices across England. This involves a thorough inspection of the practice.
Bowling Hall Medical Practice had its most recent inspection on 17th November 2015, and the full report of this inspection was published on 3rd March 2016. We were rated as 'Good' overall, and as 'Good' in all of the individual categories.
You can download the full report by clicking on the link below.
CQC Inspection Report 2015 - final 160301.pdf
Alternatively, you can view a summary of the report on the CQC website by going to www.cqc.org.uk.
We would like to thank everyone who took the time either to complete a CQC feedback form or speak with the inspectors while they were in practice.
Your NAMED GENERAL PRACTITIONER - click here
This year, the NHS has launched a new scheme which means that every patient is allocated a particular General Practitioner who will be the one ultimately responsible for ensuring that the care you receive is the most appropriate it can be.
Having this allocated GP does not alter the way in which you make your appointments - you can still book appointments with who you want. Every member of staff shares responsibility for the care you receive.
Your allocated GP is the same doctor as your Registered GP. If you would like to know who your allocated GP is, please contact us at your convenience.
SystmOnline - Online Appointments Live - click here
We are delighted to announce that we have made several appointments available to book online through our SystmOnline service.
Click here to find out more
Friends and Family Test - click here
From the beginning of December, GP Practices across the country will be running a short survey called the 'Friends and Family Test'. Some of you may have completed this questionnaire last Winter, as our Practice was one of the pilots for the survey.
The Test consists of a single question - 'How likely are you to recommend our Practice to your friends or family?' There is also space to add a reason for your choice. You can complete the survey as many times as you like.
The survey is available at our reception desk and also through our web site. Click here to complete the Friends and Family survey online.
Patient Voice Survey Report - click here
The practice recently conducted a Patient Survey to gather feedback on a range of areas. Please click here to view a report of the results.
Sharing - Important information about your records - click here
Recently in Bradford there have been several changes to the way information about patients is shared between NHS services. Click here to find out more information.
Join Our Patient Voice - click here
Bowling Hall Medical practice has been holding regular meetings with a group of patients to discuss ways in which we can improve our practice. We are delighted to announce that following the success of these meetings were are looking to invite more patients to join.
Click here to find out more information about the Patient Voice, including how to join.