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Noticeboard

New Patient Registrations
Looking for a doctor?Please contact the practice and arrange to complete a new patient registration form and health questionnaire.  You will need proof of identity and proof of address with you when you register.

Late Night Clinics
We are pleased to announce that we now hold late night appointments up until 7:30pm every Monday night. Please note that reception is closed to general queries and prescription collections.

Cancellations
Please try to keep your appointment and arrive at the surgery in good time. If you are unable to make your appointment, please tell us as soon as possible so we can offer your appointment to another patient.

Out of Hours
If you need to see a doctor outside normal surgery hours, please telephone the normal practice number – 01274 224 888 – and you will be directed to our emergency on-call doctor service.  Alternatively, you can call 111 for any health queries.

Test results
Please telephone after 2pm for test results.

Practice Survey Reporting

National GP Patient Survey

The GP Patient Survey is a national scheme run by NHS England.  It aims to assess patients' experiences of the access and quality of care they receive from their GP Practice, as well as dentists and out-of-hours services.

The results for the survey for 2012-13 have now been published, and we are delighted to say that our results are generally very positive.

92% of patients who responded said that they found our receptionists helpful, with 54% saying they were very helpful.  80% of people who responded said that they found their experience of making an appointment good.

85% of responders said that our GPs were good or very good at giving them enough time during consultations, and 75% said the GPs were good or very good at involving them in decisions about their care.

The survey has identified some areas for possible improvement.  While 67% of people who responded said they found it easy to get through to someone at our surgery on the phone, this figure could still be higher and we are always looking into ways of improving the lines of communication between ourselves and our patients. 73% of responders said that they waited from 5 to 15 minutes after their appointment time to be seen.

Overall, 86% of the people who responded said they would recommend our GP surgery to someone who had just moved to the area.

Click here for the full results for Bowling Hall Medical Practice

Click here to find out more about the GP Patient Survey



 
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